LBF

Privacy Policy

LBF Software Ltd

Back to home

Privacy Policy

Last updated February 3, 2026

This Privacy Policy explains how LBF Software Ltd ("LBF", "we", "us", or "our") collects, uses, discloses, and protects information when you use our mobile applications, websites, and related services (collectively, the "Services"). This policy is intended to cover current and future apps and services built or operated by LBF.

Information we collect

The data we collect depends on how you use the Services. We aim to collect the minimum required to deliver the experience.

  • Account data such as name, email address, and authentication details if you create an account.
  • App usage data such as feature interactions, diagnostics, crash logs, and performance metrics.
  • Device data such as device identifiers, operating system version, language, and region settings.
  • Payment or subscription metadata handled by app stores or payment providers.
  • Support communications you send to us (for example, emails or feedback forms).

How we use information

We use information to operate, improve, and protect the Services.

  • Provide core functionality and deliver requested features.
  • Maintain security, prevent abuse, and debug issues.
  • Measure performance and improve user experience.
  • Communicate with you about updates or support requests.
  • Comply with legal obligations and enforce our terms.

Sharing and disclosures

We do not sell your personal information. We share data only as needed to provide the Services or comply with the law.

  • Service providers who help us host, analyze, or support the Services under confidentiality obligations.
  • App stores and payment processors for subscription or in-app purchase administration.
  • Law enforcement or regulators if required by applicable law or legal process.
  • Business transfers, such as a merger or acquisition, where data is transferred as part of the transaction.

Data retention

We retain information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

When data is no longer required, we delete or anonymize it where feasible.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

International transfers

We may process and store information in countries other than where you live. We take steps to ensure appropriate safeguards are in place when data is transferred internationally.

Your choices and rights

Depending on your location, you may have rights regarding your personal information, such as access, correction, deletion, restriction, or portability. You can also object to certain processing.

To exercise these rights, contact us using the details below. We may request verification before fulfilling a request.

Children's privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.

Third-party services

The Services may link to or integrate with third-party services (for example, analytics, crash reporting, or cloud hosting). Their privacy practices are governed by their own policies. We recommend reviewing those policies when applicable.

Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date above and, when appropriate, provide additional notice within the Services.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

LBF Software Ltd, The Old Bakery, 90 Camden Road, Tunbridge Wells, TN1 2QP, United Kingdom.